Nokia and Vodafone Detect Network Anomalies through Machine Learning

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Nokia and Vodafone Detect Network Anomalies through Machine Learning

Nokia and Vodafone have launched a machine learning (ML) product, running on Google Cloud, that is able to quickly detect and remediate network anomalies before they impact Vodafone customers.

The tool is based on Nokia Bell Labs technology and was developed after a Nokia-Vodafone agreement signed in 2020. It quickly detects and troubleshoots irregularities, such as mobile site congestion and interference, and unexpected latency, that can impact customer service quality. The product will be rolled out across Vodafone’s pan-European network.
After the first deployment in Italy on more than 60,000 4G cells, Vodafone will extend the service to other European countries by early 2022. Anomaly detection is offered “as-a-service”. There are plans to eventually apply Anomaly Detection Service to Vodafone’s 5G and core networks. Vodafone expects that around 80 percent of all its anomalous mobile network issues and capacity demands will be automatically detected and addressed by the new service.
Deployment on Google Cloud allows Vodafone engineers to make fast and informed decisions, like boosting capacity where customers need it most, based on data managed through Google Cloud’s secure and reliable data and analytics services. On Google Cloud, Anomaly Detection Service allows the streaming of network data to Vodafone’s data analytics platform, enabling analysis simultaneously of data across multi-vendor environments.
The Nokia-Vodafone deal signed last year complements Vodafone’s recent six-year agreement with Google Cloud, also a Nokia partner, to jointly build integrated cloud-based capabilities backed by hubs of networking and software engineering expertise.

Nokia and Vodafone Detect Network Anomalies through Machine Learning

Image: Vodafone/Twitter

Johan Wibergh, Chief Technology Officer, Vodafone, said: “We are building an automated and programmable network that can respond quickly to our customers’ needs. As we extend 5G across Europe, it is important to match the speed and responsiveness of this new technology with a great service. With machine learning, we can ensure a consistently high-quality performance that is as smart as the technology behind it.”

Amol Phadke, Managing Director, Telecom Industry Solutions, Google Cloud, said:
“We are thrilled to partner with Nokia and Vodafone to deliver a data- and AI-driven solution that scales quickly and leverages automation to increase cost efficiency and ensures seamless customer experiences across Europe. As behaviors change and the data needed for analysis increases in velocity, volume, and complexity, automation and a cloud-based data platform are now key in making fast and informed decisions.”

Anil Rao, Research Director, Analysys Mason, said: “Vodafone’s anomaly detection use case, developed in partnership with Nokia and run on Google Cloud, automates root-cause analysis for efficient network planning, optimization, and operations. This type of partnership provides a new opportunity for operators to rethink data management and increase the focus on use cases and application development.”

Author: Tim Cole
Image Credit: Nokia

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