IoT Solution to Reduce Last Mile Delivery Challenge for Food Retailers

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IoT Solution to Reduce Last Mile Delivery Challenge for Food Retailers

Last Mile Delivery Challenge: Shoppers want their groceries to be available when and where they need them, at their own convenience. These expectations add new challenges in freshness, flexibility and accessibility. Retailers have to make significant changes to allow more personalized food shopping. Food retailers are looking into disruptive technology solutions to help reduce operational costs across the cold chain process, especially within the last mile.

Panasonic Corporation of North America and Hussmann now introduced the development of the “LastMile Hub” IoT solution which helps food retailers solve centralized, refrigerated grocery delivery last mile challenges. Pilot programs of the “LastMile Hub” are currently fulfilling customer delivery needs in North America and around the world and at the same time lowering food retailer operations costs.

The “LastMile Hub” solution offers on-demand convenience and flexibility for retrieving food and other purchases from secure refrigerated, freezer and room temperature lockers. The modular cabinet refrigeration system includes:

  • Cabinets: Customizable storage unit modules with separate doors, in stacked compartments. Each module offers a temperature setting of ambient, chill or freeze. Indicator lights show which module holds different customer purchases. The Module doors automatically close after purchase retrieval. A 15-inch touchscreen offers secure navigation to verify customer information and access purchases.
  • A Software with a customizable UI/UX design, web-based secure network integration including e-commerce with data encryption. It is able to handle delivery tracking and operation and has LAN/WiFi 3G/4G connectivity. It can also handle locker management including temperature monitoring and alarming.

We’re very proud of our new IoT solution to help food retailers with their last mile challenges,

said Mr. Dohno, Managing Officer, Panasonic, Appliance Company, Food Distribution.

This is an industry that is evolving and constantly striving to meet new customer and consumer demands. The ‘LastMile Hub,’ along with our complete cold chain solutions, will help make source to store to home a reality while reducing costs and concerns about food safety and freshness.

Author: Tim Cole
Image Credit: Panasonic

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