Charles de Gaulle Airport’ Big Bag-Tracking Project

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Charles de Gaulle Airport’ Big Bag-Tracking Project

Air France plans to create an RFID-based bag-tracking at Paris-Charles de Gaulle airport by 2020. It will be one of the first airlines in the world to implement such a system. By 2020, Air France and Paris Aéroport, which operates Paris-Charles de Gaulle, expect to handle more than 8 million pieces of baggage per year which will be tagged in this way.

Air France has also announced plans to introduce similar systems at other airports. The airline wants to address two challenges, namely to better respond to customers’ need for information about their baggage and to improve baggage identification and tracking with gains in operational performance while reducing associated operating costs. Alain-Hervé Bernard, Chief Operating Officer at Air France, said:

Air France and Paris Aéroport have a common challenge in terms of customer satisfaction and the smooth running of our operations. With more than 50 million customers carried on board our flights each year, RFID technology provides us with an innovative solution to improve the tracking and identification of baggage, guarantee its transit under optimal safety and security conditions, reduce our costs and improve our operational performance by reducing the time it takes to find missing items.

Marc Houalla, Managing Director of Paris-Charles de Gaulle Airport, commented:

The use of RFID technology improves the processing of checked baggage by reducing handling and transfer times, optimizing capacity and significantly facilitating baggage tracking. This technology is a must in our aim to be one of the best airports in the world for baggage handling.

Author: Tim Cole
Image Credit: Paris-Charles de Gaulle airport

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